Bazsites.com Customer Relationship Management
Directory Topics
On the Web
- Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
- Valoris - Provider of customer relationship management, reporting/performance management, supplier/partner management, human capital development, and IT architecture services. In English, French, and Spanish. Company information, products/services, customers, careers, news.
- Princeton Consulting - Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
- SmoothStart CRM - Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support.
- eLoyalty - Customer relationship management (CRM) consulting, systems integration, and managed services company. Product information categorized by functional area and industry, news, publications, careers, investor relations.
- MSc in Management Science and Market Analysis - 1-year full-time UK-based Masters programme for numerate graduates interested in marketing analysis, marketing research, customer relationship management and credit analysis.
- ACCPACC Accounting Systems - Offers accounting modules for core financials, purchasing, inventory management, asset management, customer relationship management, warehouse management, human resource management, job costing and manufacturing.
- Sparta Systems, Inc. - Tracking software that is fully customizable to fit your business. Web-Based Bug, defect, change management, contact management, quality management, customer support, help desk, and customer relationship management tracking.
- PeopleSoft Enterprise Resource Planning Solutions - PeopleSoft develops enterprise application software. These enterprise solutions are used for customer relationship management, human resource management, financial management, supply chain management, and manufacturing management.
- InfoScience - Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM).
Wikipedia Articles
- Vendor Relationship Management - VRM or Vendor Relationship Management, is the reciprocal of Customer Relationship Management. With VRM, the customer controls his or her relationship with vendors rather than vice versa.
- Customer relationship management - Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.
- Enterprise relationship management - Enterprise relationship management or ERM is a business method in relationship management beyond customer relationship management.
- Customer acquisition management - Customer Acquisition Management is a term used to describe the methodologies and systems to manage customer prospects and inquiries, generally generated by a variety of marketing techniques. It can be considered the connectivity between advertising and customer relationship management.
- Customer lifetime value - In marketing, customer lifetime value (CLV), lifetime customer value (LCV), or lifetime value(LTV) and a new concept of "customer life cycle management" is the present value of the future cash flows attributed to the customer relationship. Use of customer lifetime value as a marketing metric tends to place greater emphasis on customer service and ...